View your shopping cart.
Sale (30% off)

Before You Hit Send: Preventing Headache and Heartache

Sitewide Banner Message

The Well Bookstore is now open for in-person shopping on Sundays from 8:30am-12:30pm (curbside pickup not available), Monday, Tuesday and Thursday 9:00 am to 4:00 pm and Wednesday 9:00am to 7:00pm (curbside pickup not available after 4pm). All orders placed online or over the phone after 2:00p.m. on Thursdays may not be processed until the following Monday.   

Our curbside pickup is on the North side of Building B at the intersection of 137th and Briar.  There is a Well Bookstore Curbside Pickup sign at the base of the staircase.  Call the number on the sign during our operating hours and we will bring your order to your car.   

The Well Bookstore will be closed Wednesday, October 13th from 9am-Noon for a mandatory all-staff training. We apologize for any inconvenience this causes.

product image
$13.99
$19.99
You Save:
$6.00
Sale 30% off 1 item

When will we learn?

With every sunrise we are given plenty of new examples of people "Hitting Send" and soon regretting it. Social media means what it says: it is social! Our methods of communication today allow for something to potentially be broadcast to everyone from Pekin, Illinois to Peking, China. But it's not only Twitter fanatics who can find themselves in trouble. Every single one of us is capable of falling prey to this growing plague.

Every day we have the potential of both verbal and written blunders. It makes no difference if we are talking to a stranger over a meat counter, chatting on a cell phone with our mother, or sending an e-mail to a coworker; we can and do miscommunicate and people can and do get the wrong idea. When we don't pause long enough to think before speaking or writing, it commonly yields a misunderstanding and leads to a clash. We end up being the person who said, "You know that sphere of the brain that stops you from saying something that you shouldn't? Well, I don't have one of those."

This book is about preventing that misunderstanding and allowing for understanding. Said another way, preempting people from getting the wrong idea and enabling them to get the right idea! We all need work in this area in far more ways than just glancing through a checklist.

From external examples to internal turmoil, Before You Hit Send is about the four things we must think through before communicating. In all things we wish to say or write, we would be wise to ask ourselves,

  • Is it true?
  • Is it kind?
  • Is it necessary?
  • Is it clear?
  • When we ask and answer these four questions honestly, we will be thinking wisely before we speak. But to explore this fully, we need to find out a whole lot more about ourselves and uncover why we consciously and subconsciously get into these communication disasters to begin with. You may be surprised what you discover about yourself. Shall we begin?

    ISBN/SKU: 
    9780718094263
    Publication Date: 
    2017-07-25
    Pages: 
    272
    Weight: 
    0.13
    Binding: 
    Hardcover
    Author: 
    Publisher: 
    0